Omnichannel Sales
Automated.
Unify your customer inbox, automate livestream sales, and streamline warehouse fulfillment—all from one powerful workspace.
The Complete Commerce Stack.
Reimagined.
Centamess isn't just a messaging tool. It's a complete ecosystem designed for modern social commerce.
Omnichannel Inbox
Centralize all your customer interactions into a single, high-performance workspace.
- Multi-Platform: Meta, Line, Zalo, Telegram, WhatsApp, SMS, and Web
- Real-Time Sync: Instant messaging without polling via Socket.IO
- High-Throughput: Kafka-powered architecture to handle massive message volumes
Livestream Automation
Never miss an order during peak traffic. Turn social engagement into revenue automatically.
- Real-Time Ingestion: Automatically captures live customer comments
- Smart Extraction: Parses order syntax to detect buying intents
- Surge Protection: Handles thundering herds of comments without crashing
E-Commerce CRM
Manage the entire customer journey from first message to final invoice.
- Unified Profiles: Customer data and chat history in one place
- Automated Updates: Send order statuses directly to their preferred channel
- Order Lifecycle: Seamless cart management and PDF invoice generation
Warehouse & Logistics
Control your physical operations with enterprise-grade precision.
- Multi-Location Inventory: Strict inbound/outbound stock movement controls
- SKU Management: Handle complex product variants and temporal pricing
- Carrier Integrations: Built-in GHN, VTP, and Lalamove waybill creation
Operations & Tasks
Standardize your internal workflows and secure your business data.
- SOP Enforcement: Create standardized operating procedures and task tickets
- Mandatory Checklists: Require notes and file attachments before task closure
- Dual-Layer RBAC: Granular multi-tenancy and staff role management
Built for every stage of
your commerce journey.
Whether you're broadcasting to thousands or managing a complex warehouse, we have a tailored solution.
Livestream Sellers
Stop manually writing down orders. Our Kafka-powered engine absorbs massive comment floods and turns syntax (e.g., 'A1 Size M') directly into pre-orders so you can focus on the show.
Multi-Channel Retailers
Unify your support team. Stop switching between Meta, Zalo, and WhatsApp tabs. Reply to customers, view their purchase history, and create orders—all from a single inbox.
Warehouse & Logistics Teams
Say goodbye to overselling. Centamess provides strict multi-location inventory controls and instantly generates shipping waybills via GHN, VTP, and Lalamove.
Turn comments into
instant checkouts.
Don't lose sales in the noise. Our intelligent parser reads livestream comments, identifies buyer intent, and automatically drops products into their carts while you focus on the show.
- Real-time comment ingestion
- Syntax-based order extraction
- Pre-order generation instantly